How does the LendingClub Chrome extension work?

The LendingClub Chrome extension is a free extension that automatically finds and applies the best coupons for over 15,000 online merchants as you shop, saving you money at checkout. You also earn cash back rewards that stack on top of existing loyalty programs at eligible merchants.

What merchants are part of the network?

Rewards are available at over 15,000 eligible online merchants, including:

• 1-800-Flowers
• Ace Hardware
• Chewy
• eBay
• Gap
• JCPenney
• Kohl’s
• Kroger
• Macy’s
• Staples
• Ticketmaster
• Walmart
• Walgreens

Is there a phone number I can call for more information?

Yes. You can contact us Monday – Friday: 5am – 5pm PT at 1-833-571-3476.

Can I add the free extension on my phone or non-Chrome browser?

At this time, the extension is available only for the Chrome browser through the Chrome Web Store. We are working as fast as we can to make it available on Apple Safari and mobile soon.

How do I start saving and earning rewards?

Simply download the free LendingClub extension from the Chrome Web Store. Select the Add to Chrome button and follow the steps. Once installed, you can start shopping smarter and automatically earn cash back on many of the purchases you already make online every day.

How does it work?

As you browse and shop online merchants, the extension alerts you to any available cash back reward offers. When you see an offer you like, click to activate it before checkout. The extension keeps track of the transaction and cash back earned. You can view any pending, confirmed, and paid cash back in your Earnings dashboard.

How do I apply coupons?

On an eligible merchant’s checkout page, the extension displays a pop-up window with any available coupons you can apply. Click the button and the best deal from all available coupons will be applied to your order at checkout.

When will I see my rewards?

After an eligible purchase, rewards appear in your dashboard when the merchant reports the sale, which can be in as little as one or two days. Some merchants take longer than others to report sales; for example, some merchants don't report the sale until the product ships.

How am I paid the cash back I’ve already earned?

Pending cash back rewards are paid out only after they are confirmed.

Confirmed rewards are automatically paid out monthly through PayPal once you’ve earned over $5 in rewards.

To receive payment, you can connect your existing PayPal account by following the steps within the extension. If you do not have a PayPal account, you can create one through the extension.

How many rewards can I earn from each merchant?

There is no limit to the number of rewards you can earn from a merchant.

Keep in mind that for your online safety and to prevent fraud and violations of our Terms of Use, we may contact you if you have multiple pending rewards from the same merchant.

Where do I go to see my cash back rewards and payment status?

You can easily and quickly view the status of your cash back rewards and account balance in your Earnings dashboard in the Chrome extension. You can also manage your contact information, payment preferences, and other account settings from the dashboard.

I know I made a transaction, why didn't I earn a reward?

If you know a sale occurred, but you don’t see it listed on your dashboard, don’t worry. Until the merchant notifies us a sale occurred, we won't know about it. Some merchants notify us within an hour, and occasionally, other merchants can take up to several days to notify us about a sale.

If it’s been more than four days and you still don’t see your sale pending in your dashboard, contact us at 1-833-571-3476.

What does it mean if a sale is pending?

After a sale is completed from one of your activated cash back offers, the associated rewards will appear in your dashboard as pending. It can take up to 48 hours (sometimes more) for merchants to notify us of a completed sale.

Cash back rewards may also be marked as pending if a merchant places a temporary hold on the sale. Merchants place a hold of 30 or more days to ensure the order is not cancelled or returned. This hold period may be longer depending on the merchant. For example, the hold period for hotel bookings can extend until after your stay ends.

After a merchant’s hold period has cleared, your transaction status will change from pending to confirmed.

Why is my merchant no longer supported?

First check for any ad blockers or firewalls that may be preventing the extension from working. Even using a Virtual Private Network (VPN) can sometimes prevent some extensions from functioning properly.

If your merchant is still not offering cash back after confirming there are no other issues, then it’s possible our merchant relationship changed and that merchant is no longer a part of our network.