How Do I Upload Auto Refinance Documents?

2 min read

Once you submit your Auto Refinance application, we may ask you for additional paperwork to verify your information.

Check out your To-Do List to see if we've requested that you send us any documents. If we have, the fastest and easiest way to submit them is to upload them right to your account.

Upload from your computer

To upload documents from your computer:

  1. Scan or take a picture of the document and save it to your computer.

  2. Double-check that the image is clear, legible, and includes the whole page.

  3. Sign into your Member Center.

  4. In your To-Do List, click the document you want to upload.

  5. Click Choose files to select the file you want to upload or drag and drop the file from your computer.

  6. If you want to submit additional pages or documents, click Choose files 

    or drag and drop the other files from your computer instead. You can upload up to 20 separate files for each document type.

Upload from a mobile device

To upload documents from your mobile device:

  1. Sign into your Member Center.

  2. In your To-Do List, tap the document you want to upload.

  3. Tap the icon at the bottom of the screen.

  4. Upload the document by taking a photo, selecting an image from your photo library, or browsing for the file.

  5. If you want to submit additional pages or documents, tap Upload another. You can upload up to 20 separate files for each document.

Fax your documents

To fax us your documents:

  1. Click I'd prefer to fax my documents at the bottom of your To-Do List.

  2. Select which documents you'd like to fax.

  3. Click Print Fax Cover Sheet and fill it out.

  4. Fax the cover sheet with your documents to 844-303-6887.

If you don't have access to a printer, you can make your own cover sheet. Just make sure it includes:

  • Your name

  • Your loan number

  • The total number of pages in your fax

Tips on uploading documents

Follow these tips to make sure your documents are ready for review:

  • File is 8 megabytes (MB) or smaller

  • File type is GIF, JPG, PDF, PNG, or TIFF

  • Document is clear, legible, and not cut off

  • Photos show the document at a readable size and have a dark, contrasting background

  • Your name is on the document

  • It shows an address that matches the address you provided on your loan application, if relevant

  • Document is current—not expired

  • All pages are included (yes, even those blank ones at the end!)

Confirming we received your documents

When we receive your documents, the status in your To-Do List will reflect that we have them. We get notified automatically and will start reviewing them. We’ll be in touch if we need anything else.

LendingClub Resources

Related Resource Center
A lot has changed since the pandemic in how Americans buy their cars.
May 10, 2023
6 min read
happy, smiling young woman driving car window rolled down with her dog in passenger seat
Is now a good time to buy a car? At the time of this writing, inventory shortages, rising interest rates, a lack of dealer incentives, and a stressful shopping experience are still making the car-buying process unusually difficult for buyers of both new and used cars.
Jan 4, 2023
8 min read
blog buycar
Auto loan refinancing can be a powerful personal finance strategy. By taking out a new loan to pay off your current loan, you may be able to get a lower interest rate or change the loan term, which could save you money on interest, lower your monthly payments—or potentially both. 
Jan 5, 2022
6 min read
woman looking at phone in car
If you’re in the market for a new car, you might be wondering if your current credit score will help you get a good deal or hold you back. Your credit score is an important part of the process, but it’s not the only factor. Though good and excellent credit scores help when taking out any line of credit, it is possible to buy a car with a less-than-ideal score.
Oct 27, 2021
7 min read
good credit score for a car
The monthly payments and interest rate you agreed to when you first signed up for your car loan aren’t written in stone. Just as borrowers can refinance a mortgage or consolidated credit card debt, you may be able to lower your monthly car payments or save money on interest with an auto refinance. 
Sep 22, 2021
6 min read
Girl learns how to refinance a car and save money
Related Impact
From groceries and diapers to Halloween costumes for pets, nearly 60% of American consumers prefer to shop online for everyday items that make life more convenient, comfortable, and enjoyable. And with rising prices showing no signs of stopping anytime soon, we’re pleased to introduce StackitTM from LendingClub Bank—a new browser extension that automatically finds and rewards eligible members with coupons and cash back for extra savings at more than 15,000 favorite online retailers.
Nov 13, 2022
2 min read
blog header stackit 765x430 v1-1
Even in today’s low-yield, high-inflation environment, it’s essential to keep a certain amount of money in an easy-to-access checking or savings account for things like daily household and emergency expenses, or to meet short-term financial goals.
Oct 2, 2022
5 min read
LendingClub Rewards Checking Nationally Certified as Trusted, Afforda
Since 2007, LendingClub has been on a mission to deliver a world-class experience to all our members. This month we took a moment to reflect on the more than four million members who have chosen LendingClub as their partner to help them reach their financial goals.
Apr 19, 2022
2 min read
Illustration of large number 4 and letter M made up of colorful, tiny illustrations of ethnically diverse people
In March 2022, we hosted our first quarterly webinar where we celebrated our one-year anniversary as a digital marketplace bank. 
Mar 6, 2022
less than a minute read
Blog-post
LendingClub completed the acquisition of Radius Bank in February 2021. At that time, in addition to the direct-to-consumer deposit business, we inherited a fintech partner program, and several lending businesses. As we reach the one-year anniversary of the acquisition, and in conjunction with the conclusion of a strategic review of our business operations, we have made the decision to discontinue certain businesses that don’t fit our mission.  
Jan 2, 2022
2 min read
Man in blue button up shirt and glasses smiling
Related FAQ's
Once you’ve submitted your application, we’ll try to confirm your information on our own. Sometimes, you may need to submit a few documents to confirm your identity, income, or vehicle ownership.
Jun 7, 2023
less than a minute read
An important step in refinancing your auto loan is updating your vehicle title with your new lender's name.
Jun 7, 2023
less than a minute read
Before wrapping up your auto refinance loan, you’ll need to review some important documents and sign your Truth in Lending disclosure (TIL).
Jun 7, 2023
less than a minute read
We offer several ways for you to make your monthly auto loan payment, so you can choose the method that works best for you. A statement will be mailed to you every month that shows the payment amount and due date.
Nov 29, 2023
less than a minute read
LendingClub provides a year-end statement that summarizes your account activity, including how much interest you’ve earned and information regarding Notes tied to loans that have been charged off.
Jun 7, 2023
less than a minute read
Related Glossary
{noun} A type of credit that allows the borrower to make charges and payments against a set borrowing limit, paying interest only on outstanding balances.
Sep 6, 2023
4 min read
{noun} The amount of unpaid interest that has accumulated as of a specific date, either on a loan or an interest-bearing account or investment. 
Mar 21, 2023
4 min read
{noun} The total annual cost to borrow money, including fees, expressed as a percentage.
Mar 21, 2023
3 min read
A debt that is written off as a loss because the financial institution or creditor believes it is no longer collectible due to a substantial period of nonpayment.
Feb 7, 2023
3 min read
{noun} An interest rate that remains the same for a set time, usually for the life of the loan.
Feb 4, 2023
3 min read

Any reviews presented are individual experiences and results may vary. Reviews collected and authenticated by Bazaarvoice. All reviews can be accessed at https://www.lendingclub.com/company/reviews

Unless otherwise specified, all credit and deposit products are provided by LendingClub Bank, N.A., Member FDIC, Equal Housing Lender (“LendingClub Bank”), a wholly-owned subsidiary of LendingClub Corporation, NMLS ID 167439. Credit products are subject to credit approval and may be subject to sufficient investor commitment. Credit union membership may be required. Deposit accounts are subject to approval. Deposit products are FDIC-insured up to $250,000 per depositor, per ownership category.

"LendingClub" and the "LC" symbol are trademarks of LendingClub Bank.

© 2024 LendingClub Bank. All rights reserved.