If a valid email address is provided on the patient’s application, your office can initiate the electronic signature process by clicking EMAIL from your Practice Center dashboard. The applicant will receive an email from LendingClub Patient Solutions prompting them to log in to their Patient Center in order to review and accept their approval documents.
If an applicant has not provided a valid email address, you have the option to print and fax the signed approval documents to LendingClub Patient Solutions at 508-281-8505 (or scan and email to firstname.lastname@example.org). Please do not include the cover letter. The cover letter should be given to the borrower.
Approval documents can be printed by clicking on the PRINT icon under Next Steps in your Practice Center Dashboard. Once the documents have been printed, the "print" status changes to "reprint” to indicate that you or someone else on your team has completed this step. Paperwork may be printed again if needed by clicking the “reprint” icon.