If a valid email address is provided on the patient’s application, your office can initiate the electronic signature process by clicking EMAIL from your Practice Center Dashboard. The applicant will receive an email from LendingClub Patient Solutions prompting them to log into their Patient Center to review and accept their approval documents.
If an applicant hasn't provided a valid email address, you can print and fax the signed approval documents to LendingClub Patient Solutions at 508-281-8505. (Or scan and email them to firstname.lastname@example.org.) Please don't include the cover letter. (The cover letter should be given to the borrower.)
Approval documents can be printed by clicking the print icon under Next Steps in your Practice Center Dashboard. Once the documents have been printed, the print status changes to reprint to indicate that you or someone else on your team has completed this step. Paperwork may be printed again if needed by clicking the reprint icon.