What Should I Do if I'm Declined?

2 min read

If we’re not able to offer you a lending product, you're welcome to apply through one of our lending partners. Sign into your Member Center, or check your Adverse Action notice for more information on those options.

You’re also welcome to come back and apply with us again in the future. Your credit profile can change as frequently as every 30 days, and this (along with changes to your employment, income, or existing debt) could change the outcome.

Still have questions? Keep reading for answers.

Why was I declined?

The specific reasons for the decline are provided in an Adverse Action (AA) notice. Sign into your Member Center and head to the Loan Documents page to see that notice.

The AA reasons you’re given should help provide some context for why we couldn’t approve the application—and what you can focus on changing before you reapply.

Understanding terms in your AA notice

These are a few terms you might see in your notice, and what they mean:

  • Credit Inquiries—Instances when your credit was checked

  • Delinquent Payments—Payments not made on time

  • Installment Account/Installment Loan—Loans or accounts with fixed payments over a fixed period of time, like a mortgage or auto loan

  • Revolving Accounts—Accounts with maximum limits that allow you to use variable amounts of credit up to that maximum, like a credit card

  • Revolving Balance—The portion of an account balance that goes unpaid at the end of a billing cycle and accrues interest, like your outstanding credit card balance

  • Revolving Debt—Another term for the debt you have on your revolving accounts

Will a decline hurt my credit score?

No, when you apply, we perform a soft credit inquiry to understand your credit history, which doesn’t affect your credit score. You’ll see the inquiry if you look at your report, but other lenders won’t see it at all.

Why was I declined after receiving an offer?

At LendingClub, you apply online and find out instantly whether you’re pre-approved and what your offer is. If you choose to take the offer, we may ask you for documentation to verify your identity, employment, or income.

If you don’t send us the documentation, or if your documents don’t match the information on your application, this may result in a decline.

Pre-approved mail offers

We use information provided by credit bureaus to identify potential borrowers and proactively mail them invitations to apply.

When you respond to a pre-approved offer, we request updated information from credit bureaus to verify that you still meet the criteria the offer was based on. We may also request additional information, such as income and employment status. 

If changes have occurred in your credit report or other information since we identified you as a potential borrower, your application may be declined.

Whatever the reason for the decline, it’s important to us that we let you know the final decision as soon as possible. That way you can know how to improve your application next time, or you can explore your other options as needed.

Keep more of what you earn and earn more on what you save.
Check your rate. It won’t impact your credit score.
Privacy & Security

LendingClub Resources

Related Resource Center
Want to consolidate high-interest debt, renovate your home, or manage an unexpected expense? A personal loan could help.
Sep 25, 2023
7 min read
Top 4 Reasons to Get a Personal Loan
Home repair costs have increased. Knowing upfront what you can expect to pay for certain types of improvements can help you prepare financially and save you a lot of stress.
Aug 28, 2023
8 min read
knowing common home repair costs can help you prepare for the future
It's common to see the buy now, pay later payment option at online checkout — but should you use it? Learn what BNPL is, how it works, and alternatives for borrowing money.
Aug 22, 2023
5 min read
Woman's hands on keyboard of laptop displaying image of shopping cart and buy now, pay later text
Anytime the Federal Reserve decides to raise interest rates, it typically creates a ripple-effect throughout the economy. We take a look at some of the ways rising rates influence how you borrow and spend, and the impact rising rates can have on variable rate debt you may be carrying.
Jul 17, 2023
7 min read
Torso of woman wearing pink sweater sitting at paper-strewn desk with phone in hand and using calculator.
Whether you're completing a large home improvement project or paying down high-interest rate credit cards—a personal loan can give you the boost you need to reach your financial goals.
May 21, 2023
12 min read
Where to Find the Best Personal Loans in 2022
Related Impact
From groceries and diapers to Halloween costumes for pets, nearly 60% of American consumers prefer to shop online for everyday items that make life more convenient, comfortable, and enjoyable. And with rising prices showing no signs of stopping anytime soon, we’re pleased to introduce StackitTM from LendingClub Bank—a new browser extension that automatically finds and rewards eligible members with coupons and cash back for extra savings at more than 15,000 favorite online retailers.
Nov 13, 2022
2 min read
blog header stackit 765x430 v1-1
Even in today’s low-yield, high-inflation environment, it’s essential to keep a certain amount of money in an easy-to-access checking or savings account for things like daily household and emergency expenses, or to meet short-term financial goals.
Oct 2, 2022
5 min read
LendingClub Rewards Checking Nationally Certified as Trusted, Afforda
Since 2007, LendingClub has been on a mission to deliver a world-class experience to all our members. This month we took a moment to reflect on the more than four million members who have chosen LendingClub as their partner to help them reach their financial goals.
Apr 19, 2022
2 min read
Illustration of large number 4 and letter M made up of colorful, tiny illustrations of ethnically diverse people
In March 2022, we hosted our first quarterly webinar where we celebrated our one-year anniversary as a digital marketplace bank. 
Mar 6, 2022
less than a minute read
Blog-post
LendingClub completed the acquisition of Radius Bank in February 2021. At that time, in addition to the direct-to-consumer deposit business, we inherited a fintech partner program, and several lending businesses. As we reach the one-year anniversary of the acquisition, and in conjunction with the conclusion of a strategic review of our business operations, we have made the decision to discontinue certain businesses that don’t fit our mission.  
Jan 2, 2022
2 min read
Man in blue button up shirt and glasses smiling
Related FAQ's
If you want to cancel your application, please call us immediately. Once a loan is funded, you have a limited time frame to cancel your application, depending on your loan type.
Jun 7, 2023
less than a minute read
The whole application, approval, and funding process can take as little as a week. Even if it takes a little longer, we’ll keep you informed every step of the.
Jun 7, 2023
2 min read
Applying for a lending product is fast, easy, and confidential.
Jun 7, 2023
less than a minute read
There’s no limit to the number of accounts you can apply for, but your total borrowed amount between all loans can’t be more than $50,000
Jun 7, 2023
less than a minute read
We offer several ways for you to make your monthly auto loan payment, so you can choose the method that works best for you. A statement will be mailed to you every month that shows the payment amount and due date.
Nov 29, 2023
less than a minute read
Related Glossary
{noun} A type of credit that allows the borrower to make charges and payments against a set borrowing limit, paying interest only on outstanding balances.
Sep 6, 2023
4 min read
{noun} The amount of unpaid interest that has accumulated as of a specific date, either on a loan or an interest-bearing account or investment. 
Mar 21, 2023
4 min read
{noun} The total annual cost to borrow money, including fees, expressed as a percentage.
Mar 21, 2023
3 min read
A debt that is written off as a loss because the financial institution or creditor believes it is no longer collectible due to a substantial period of nonpayment.
Feb 7, 2023
3 min read
{noun} An interest rate that remains the same for a set time, usually for the life of the loan.
Feb 4, 2023
3 min read

Any reviews presented are individual experiences and results may vary. Reviews collected and authenticated by Bazaarvoice. All reviews can be accessed at https://www.lendingclub.com/company/reviews

Unless otherwise specified, all credit and deposit products are provided by LendingClub Bank, N.A., Member FDIC, Equal Housing Lender (“LendingClub Bank”), a wholly-owned subsidiary of LendingClub Corporation, NMLS ID 167439. Credit products are subject to credit approval and may be subject to sufficient investor commitment. Credit union membership may be required. Deposit accounts are subject to approval. Deposit products are FDIC-insured up to $250,000 per depositor, per ownership category.

"LendingClub" and the "LC" symbol are trademarks of LendingClub Bank.

© 2024 LendingClub Bank. All rights reserved.