Once you pay off your loan, your account is no longer active. The payoff will be reported to the credit bureaus within 30 days from the date the final payment was made. If you need an official payoff statement, let us know. We’re happy to help!
If you applied for a loan and didn't accept or receive an offer, your account isn't active.
Federal and state laws require us to keep record of your account information until the required record-retention period expires. You can check out our privacy policy for more information.
If you're looking to opt out of marketing emails and letters, contact us here.
For instructions on paying off your outstanding loan balance, see paying off your loan.
For information on canceling or withdrawing a pending loan application, see canceling your loan application.
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