We report all account experiences, both positive and negative, to one or more of the credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report, as will a record of on-time payments.
We give all borrowers a 15-day grace period to make payments with no penalty. If we haven't received payment by that time, we may charge a late fee. Depending on how late your payment is, we may work with collection agencies to recover the loan proceeds owed to investors.
If you're having a problem making your payments, please contact us immediately at firstname.lastname@example.org or call us at 844-227-5011.