We understand things come up, and you may need to change your payment date. You can either:
- Change the date for your next payment only
- Permanently move your monthly payment to a different day of the month
Keep in mind that in both cases, interest accrues on your loan daily. Also, your account will need to be current before you can move your payment date.
Changing the date for your next payment only
If you’d like to change just your next payment, contact us at email@example.com or call us at 1-844-227-5011 at least three business days before your next payment is due.
How changing your next payment affects your interest payments
You can change your payment up to 15 days after your due date without a late fee. During that time, your loan will continue to accrue interest daily based on a 360-day year. Keep in mind, this may result in an extra loan payment at the end of your loan term. To learn more, see How we calculate interest.
Permanently moving your payment date
You can permanently move your payment to a different day of the month one time during the term of your loan by following these instructions. If you have already permanently moved your payment date and want to move it again, contact us at firstname.lastname@example.org.
- Sign in to your Account Summary.
- In the Payment Information section, click Manage Payments.
- Click Change Day.
- Enter the new day and click Continue.
When you choose a new day, we’ll calculate and display your upcoming payments. If you’re moving your payment date sooner in the month, you’ll notice that your next two monthly payments are closer together.
- Click Confirm change.
You’ll know you’re all set when the page says Success!
- Click Return to account summary to finish.
How permanently changing your payment date affects your interest payments
Interest accrues on your loan daily, so changing your payment date can affect the amount of interest you pay in your next payment.
For example, if you move your due date five days later in the month, your next payment will be slightly higher to cover the interest accrued during those five extra days. After that, your monthly payments will return to the original contractual amount.
If you do the opposite and move your due date five days earlier in the month, your next payment will be lower and include less interest because the payment is early. After that, your monthly payments will return to the original contractual amount.
Keep in mind that we calculate interest based on when we receive your payment. If you change your payment date on a weekend or holiday, the change won’t be processed until the next business day.
Making additional payments
About late payments