We understand things come up, and you may need to change your due date. You can either change the date for your next payment only, or you can permanently move your due date to a different day of the month.
Keep in mind that in both cases, interest accrues on your loan daily. Also, your account must be current before you can move your payment due date.
Sections in this article cover:
- Permanently moving your payment date
- Changing the date for your next payment only
- How changing your due date affects your interest payments
- Making extra payments
- Late payments
Permanently moving your payment date
You can permanently move your payment to whenever works best for you—either so that it aligns better with when you're paid or so that it's not at the same time as when you pay other bills. If you've already permanently moved your payment due date and want to move it again, contact us at email@example.com.
- Sign in to your account.
- In the Payment Due Date section, click Change Due Date.
- Choose your new monthly due date from the drop-down menu, and click Continue.
When you choose a new day, we’ll calculate and display any differences in the interest for your upcoming payment.
- Click Got It.
- After you've reviewed the due date change and how the change affects your upcoming payment, click Confirm Change.
You’ll know you’re all set when the page says Success!
Changing the date for your next payment only
To delay your next payment, contact us at firstname.lastname@example.org or call us at 844-227-5011. Be sure to contact us at least three business days before your next payment is due. Also, some banks place a hold on the funds one business day earlier, so we recommend having the funds in your account by then. Please have your bank account information ready when you call.
How changing your due date affects interest payments
Interest accrues on your loan daily, so changing your due date can affect the amount of interest you pay at the end of your loan. In the meantime, your monthly payments will stay the same amount.
Moving your due date later may result in an extra payment at the end of your loan to cover the additional interest. Moving your due date earlier may result in you owing less interest. Because you may move payments more than once during the life of your loan, the interest is only calculated at the end of your loan.
Keep in mind interest is calculated based on when we receive your payment. Also, if you change your payment date on a weekend or holiday, the change will be processed the next business day.
Making extra payments
If you're having a problem making your payments, please contact us immediately at email@example.com or call us at 844-227-5011. Please have your bank account information ready when you call.
See Late payments for more information.