We take the privacy and security of our members, investors, and partners seriously. Here are some answers to frequently asked questions about LendingClub’s privacy policies.

Where can I find LendingClub’s privacy policy?

Visit our Privacy Notice and Online Privacy Policy page to view or download the complete policy.

Does LendingClub share my personal information?

Our Privacy Policy provides information about our data-sharing practices, including reasons we can share your personal information, whether we share, and whether you may limit sharing.

How do I opt-out of marketing and promotional emails?

For instructions for opting out of marketing and promotional emails, click the unsubscribe link at the bottom of any email you receive from us. See our Privacy Policy for more details.

Does LendingClub delete my personal information after my account is closed?

Consistent with state and federal laws, we retain account information, including applications and partial applications, for a period of time. Retention requirements apply to all financial services companies. See our Privacy Policy for more details.

Does LendingClub sell my personal information as defined by the California Consumer Privacy Act (CCPA)?

We don’t sell personal information as defined by the CCPA. See our Privacy Policy for more details.

How do I exercise my “right to know” or “right to delete” as a California consumer under the California Consumer Privacy Act (CCPA)?

Our Privacy Policy has a California-specific section entitled “Your California Privacy Rights.” This section provides details about your rights and how you may exercise them, as well as a link to our online privacy portal where you may complete and submit a request form.

How does LendingClub protect my personal and financial information?

We maintain a security program that draws on industry standards and best practices to keep your information safe. Our security measures comply with federal law and are designed to meet or exceed rigorous industry standards for financial institutions. 

Is LendingClub’s website secure and encrypted?

Every page of our website is secure and encrypted with Transport Layer Security (TLS)* to protect your personal and financial information over the internet. You'll see the HTTPS address with the corresponding lock icon in your internet browser’s address bar when you're on our site.

*Sometimes referred to as Secure Sockets Layer (SSL)/TLS

How do I opt-out of the Credit Health product, including opting out of the use of my credit bureau and bank data for marketing purposes?

Credit Health members may choose to opt-out of this program, including opting out of their using credit bureau and bank data for marketing purposes. To opt-out, email a request to consumeradvocacy@lendingclub.com. Once we receive the request, our Consumer Advocacy team will let you know about any additional requirements.